From the salesman to installation,to the cleanup, and the total house cleaning (from a home cleaning service), to the follow-up to make sure everything was as stated, just exceptional.
I spent almost eleven thousand dollars and the owner refuses to make it right. The upstairs master bedroom floor is uneven and wavy. The downstairs repair job is loose and uneven.
Excellent service from Reinel and superb quality of work from Rafael. Would certainly use again.
The rug was exactly want we asked for and the guys installing it were clean in there work and very efficient.
The quality of the carpet was not as good as I anticipated from the sample. The installation was not good at all. We ordered tiles and some were not glued down completely, seams were visible and there was a spot that was not even in contact with the floor. They had to come back twice to fix these issues.
Pluckemin Presbyterian Church
Everything went smoothly, the finished job is beautiful. They were finished two days earlier than anticipated. The foreman was extremely knowledgeable and professional. I was in the loop with each little decision. I especially liked that the whole team met with me to look at the area to be tiled and answered questions that I hadn’t even thought of. That saved a lot of last minute decisions. Very organized and detail-oriented. If they said they would arrive at a certain time, they were there. Oh, and the price was right!
Your customer service was outstanding! The floor turned out beautiful and was done in a timely manner.
The in home consultation and the professional nature of the business.
I really like my floors I would like update my whole place.I would highly recommend them installer was great Tom and Ron gives excellent advice.